IT NETWORKING LEADER

The worldwide leader in networking and communications technology chose Facebook as the platform for its systems support community. Find out how TechAspect built the app and addressed the challenges and accomplished the desired outcomes of this client.

PROJECT CHALLENGE

Millions of Facebook users are just one click away from using a Facebook application without needing to register. One TechAspect client—the worldwide leader in networking and communications technology—recognized the benefits of this opportunity and decided to use the inherent features of Facebook to provide a simple, rewarding experience to its customers searching for technical support and knowledge.

OUR SOLUTION

TechAspect understood this client’s desire to keep the best features of its existing support forum while enhancing the overall user experience going forward. Therefore, our team created a Facebook application that addressed all of our client’s main goals and concerns. The new app we created included a simple onboarding process to guide users through the features and reduce the learning curve.

FINAL RESULT

With the new app, our client’s users can invite friends, post events on Facebook timelines and receive email notifications. The end result was an enhanced customer experience with relevant information being provided quickly and easily—thus improving user satisfaction and increasing lengths of stay. The new app has resulted in increased unique visitors, more forum posts and enhanced information sharing.

Learn more about how TechAspect can help you propel your digital transformation

HOW WE WORK

END TO END PROJECTS

As a world-class digital technology provider, we apply years of multi-platforms expertise to help you integrate, launch and maintain digital marketing initiatives of any size. We help you maximize your digital enterprise returns with a customized support package based on your requirements.

AGENCY PARTNERSHIPS

Helping you create amazing digital enterprises for your clients is our goal.  We are a trusted advisor and agency resource, we provide critical implementation and integration expertise that includes web content management (WCM), customer experience management (CXM), solution architecture and more.

TALENT ON DEMAND

TechAspect is a global leader in digital staffing, by choosing us as your digital staffing partner you’ll benefit from flexible and affordable talent acquisition services. We help you quickly and affordable staff you're onsite, offshore and hybrid projects with the right skills to make an immediate impact.

INDUSTRIES WE SERVE

InformationTechnology

INFORMATION TECHNOLOGY

Financial Services

FINANCIAL SERVICES

Transportation

TRANSPORTATION

Retail

RETAIL

Automotive

AUTOMOTIVE

Utilities

UTILITIES

Non-Profit

NON-PROFIT

Healthcare

HEALTHCARE, PHARMACEUTICALS, & BIOTECH

Education

EDUCATION

Telecommunications

TELECOMMUNICATIONS

Chemical

CHEMICAL

Manufacturing

MANUFACTURING

CLIENT TESTIMONIALS

SOME OF OUR CLIENTS

We serve Global Fortune 1000 to Mid-Market Enterprises, leading educational institutions, and Non-Profits.

SOME OF OUR CLIENTS

We serve Global Fortune 1000 to Mid-Market Enterprises, leading educational institutions, and Non-Profits.