Global Fortune 500 Materials Company

Our client a global Fortune 500 technology and specialty materials company was looking to create a consistent customer experience by merging its six business units under one brand. TechAspect improved customer responsiveness and automated routine activities by implementing Sitecore SAP and AD on its new unified website.

PROJECT CHALLENGE

Our client had six business units with individual portals and multiple logins were leading to an inconsistent user experience. Another major challenge was to enhance customer service efficiency by creating a new B2B order management website to encourage cross-selling and upselling opportunities. Our client also wanted to improve personalization through customized access to various product catalogs, pricing and privileges based on user needs.

OUR SOLUTION

Our team conducted multiple client workshops to identify all functional, non-functional and design aspects of the new site. We used various best practices to implement and integrate SAP with the client’s order management data. Our team enabled role-based authentication and user impersonation to resolve order issues quickly, driving more traffic toward online ordering. We leveraged Sitecore DMS, the client’s business teams also gained access to a host of customized and value-added reports.

FINAL RESULT

Our team’s finished project demonstrated visible improvement in site performance, reducing the page loads from 20-30 seconds to only 2-3 seconds. We effectively integrated SAP for real-time order management automated routine activities and reduced order-entry errors. Our client’s customers gained access to information on all devices with no restrictions at the device or browser level led to enhanced customer satisfaction.

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How We Work

END TO END PROJECTS

As a world-class digital technology provider, we apply years of multi-platforms expertise to help you integrate, launch and maintain digital marketing initiatives of any size. We help you maximize your digital enterprise returns with a customized support package based on your requirements.

AGENCY PARTNERSHIPS

Helping you create amazing digital enterprises for your clients is our goal.  We are a trusted advisor and agency resource, we provide critical implementation and integration expertise that includes web content management (WCM), customer experience management (CXM), solution architecture and more.

TALENT ON DEMAND

TechAspect is a global leader in digital staffing, by choosing us as your digital staffing partner you’ll benefit from flexible and affordable talent acquisition services. We help you quickly and affordable staff you're onsite, offshore and hybrid projects with the right skills to make an immediate impact.

Industries We Serve

InformationTechnology

INFORMATION TECHNOLOGY

Financial Services

FINANCIAL SERVICES

Transportation

TRANSPORTATION

Retail

RETAIL

Automotive

AUTOMOTIVE

Utilities

UTILITIES

Non-Profit

NON-PROFIT

Healthcare

HEALTHCARE, PHARMACEUTICALS, & BIOTECH

Education

EDUCATION

Telecommunications

TELECOMMUNICATIONS

Chemical

CHEMICAL

Manufacturing

MANUFACTURING

Client Testimonials

Some Of Our Clients

We serve Global Fortune 1000 to Mid-Market Enterprises, leading educational institutions, and Non-Profits.

Some Of Our Clients

We serve Global Fortune 1000 to Mid-Market Enterprises, leading educational institutions, and Non-Profits.